Confirmation Vouchers and Receipts
A Reservation Summary Receipt will be emailed to you immediately after you place your reservation. A confirmation voucher will be emailed to you prior to your tour/actvity. You are required to show the confirmation voucher at your tour or activity.
1) Customers can either print the confirmation voucher or show the confirmation voucher on a cell phone.
1) Provide a telephone number to contact you on the day of the tour or activity or the days prior to your reservation date in the event that we need to contact you regarding your reservation. If you do not have a cell phone, please provide us with the telephone number to your hotel and a room number if possible.
2) Customer agrees to be at the activity or tour pick-up location on the correct date and time. We recommend that you arrive early to your tour or activity. Refunds will not be issued if you miss the tour or activity due to failure to be on time.
3) Customer agress to not to interfere with, delay, or in any other way affect the activity and its schedule. Failure to follow these terms may result in a withdrawal from the tour, attraction, activity, or service at the sole discretion of the service provider. Refunds will not be granted for any customer who does not abide by these terms.
Cancellations and Refunds
Destination Lauderdale will not charge a cancellation fee if a request for cancellation is received at least 7 calendar days in advance of the scheduled departure or commencement date and the cancellation coincides with the terms and conditions as outlined below. When canceling a reservation you will be notified via email or telephone of the total cancellation fees if any.
a) If a request for cancellation is received for a tour, activity, or service at least 7 calendar days in advance of your reservation date, there will be no cancelation fee.
b) If a request for cancellation is received for a tour, activity, or service between 3 and 6 calendar days in advance of your reservation date, you will be charged a 20% cancellation fee.
c) If a request for cancellation is received for a tour, activity, or service within 2 calendar days of your reservation date or if you do not show up at the correct date and time, you will not be refunded for your tour/activity.
d) If a request for cancellation is received more than 55 days after your payment has been received and at least 7 calendar days prior to your reservation date, Destination Lauderdale will provide a refund in the form of a check which will be mailed to you. A fee of 3% of your tour or activity price and the cost for mailing will be taken out of the refund amount.
e) If your credit card does not accept for refund any reason (changed number, expired, closed, etc.), we will mail you a check. The cost of mailing will be deducted from the refund amount.
Reservation changes and amendments
Destination Lauderdale will attempt to honor all requests for amendments or changes to existing reservations. As outlined below and under many circumstances, Destination Lauderdale does not charge a fee to amend or change the dates of an existing reservation, unless requested date and time has a different price. Contact Destination Lauderdale to request an amendment or change to an existing reservation.
a) All amendment or change requests are subject to availability and we cannot promise or guarantee that a request for an amendment or change will be accepted.
b) If a discount or special-offer applied to your purchase/reservation, amendments or changes to your reservation may invalidate the discount or special-offer. Destination Lauderdale may decide, at its sole discretion, to honor a discount or special-offer if an amendment or change is made to an existing reservation.
Use of the Website
By accessing this website you warrant and represent to Destination Lauderdale that you are legally entitled to do so for your own personal and non-commercial use.
a) You shall not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content from DestinationLauderdale.com (including text, images, pricing information, logos, etc.) in any way other than your own personal, non-commercial use unless you have written permission from Destination Lauderdale.
b) You agree to use DestinationLauderdale.com to make legitimate requests to reserve or purchase the products or services available. You shall not to use this site to make any speculative, false or fraudulent requests.
c) You are permitted to access and use DestinationLauderdale.com under the restrictions in these Terms and Conditions. While using of this site, you may encounter content that is inaccurate or objectionable and you therefore access and use the site at your own risk.
Disclaimer of liability
Destination Lauderdale does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and descriptions of the tours, attractions, activities, and services displayed on and available through DestinationLauderdale.com (including, but not limited to, photographs, descriptions, details, prices, and availability).
Under no circumstances will Destination Lauderdale or its agents, affiliates, service providers, suppliers, and/or distributors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, consequential, foreseen, or unforeseeable), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system.
Destination Lauderdale, its agents, its suppliers, or other third party shall not be liable in any way to you or to any other person, or any business whatsoever for any loss, liability, delay or irregularity, damage (whether direct, indirect, or consequential, foreseen, or unforeseeable), personal injury or expense of any nature whatsoever arising from any act of default by any hotel, carrier or other company or person providing services included in the tours, activities, attractions, or any other service provider. Destination Lauderdale, its agents, and suppliers accept no responsibility for any weather conditions, sickness, theft, defect in any vehicle of transportation, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, or for any misadventure or casualty or any other causes beyond their control.
The trademarks, names, and logos displayed on this website are trademarks of Destination Lauderdale. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Destination Lauderdale.
External links may be provided for your convenience, but they are beyond the control of Destination Lauderdale and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Destination Lauderdale makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website content (including the information, names, images, pictures, logos, prices, dates, and availability). Destination Lauderdale does not warrant that functionality, content, information, or prices contained on DestinationLauderdale.com will be uninterrupted or error free, that defects will be corrected, or that DestinationLauderdale.com or the servers that make it available are free of viruses or bugs.
Conflict of terms and conditions
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Site terms and conditions modifications
DestinationLauderdale.com may revise these terms and conditions for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions.